Terms of service

Who these terms are with

These terms apply between you and Adsvio Agency, a sole proprietorship registered in the Dominican Republic.

Adsvio Agency Pierre Runald Février, trading as Adsvio Agency (sole proprietorship)
Santo Domingo, Dominican Republic

They cover the work described in a proposal we send you and you accept, in writing or by paying the deposit. Where a signed proposal and these terms disagree, the proposal wins.

What we provide

The specific deliverables are listed in your proposal and on the offer page. In general terms we build the online foundation for a small business: a website, a Google Business Profile, social profiles, starter content and the copy for all of it, delivered as a fixed-price project.

Optional add-ons and monthly services are separate and are described in the proposal that covers them.

The 45-day guarantee

This is the commitment we make most loudly, so here is exactly what it means.

We will deliver your complete foundation, as described in your proposal, within 45 calendar days of kickoff. Kickoff is the date of the first strategy call, held after the deposit has cleared and after you have supplied the materials listed in the proposal.

If we miss that date for a reason on our side, we keep working at no additional cost until your foundation is live. The agreed fixed price does not change, and no further invoice follows. You do not have to ask, argue or prove anything; if the date passes and the work is not delivered, the obligation to finish at our own cost is already in force.

The clock pauses, and only pauses, when:

• We are waiting on materials, content, access or approvals from you. It restarts when they arrive.
• You ask for work outside the agreed scope. We will tell you at the time that this moves the date, and by how much.
• A third party we depend on is delayed (Google verification is the common one) and the delay is genuinely outside our control. We will show you the evidence.

We keep a written record of every pause and share it with you as it happens, not at the end. If we have not told you the clock is paused, it is running.

What we need from you

A 45-day project only works if both sides move. We need:

• One person with authority to approve things. Not a committee.
• Your materials (logo, photos, service list, prices) within the first week.
• Feedback within three working days of each weekly review.
• Access to your existing accounts where we need it, granted properly rather than by sharing a password.

Roughly two hours a week. If it is taking you more, tell us, because we have built something wrong.

Payment

• 50% on acceptance, which is what schedules your kickoff.
• 50% on launch day, due within 7 days of the site going live.
• Payment plan. Three monthly instalments, with a small convenience fee confirmed in your proposal. Ask on the call; nobody has to explain why they want it.
• Monthly services are billed in advance and can be cancelled with 30 days' notice. No minimum term.

All prices are in US dollars. Any peso figure shown on this site is an approximate conversion for reference and is not the amount charged. You are responsible for any taxes that apply where you are.

If an invoice is more than 14 days late we may pause work. We will tell you before we do it, not after.

Who owns what

On final payment, everything we made for you is yours: the website files, the copy, the designs, the content, and the source files. Outright, with no licence conditions.

Your domain is registered in your name from day one, not ours. You hold the hosting account. You get every login on launch day. There is no proprietary platform you are stuck on, and nothing stops working if you stop paying us.

Two carve-outs, both normal:

• We keep the right to reuse our own generic tools, code patterns and methods on other projects. Your content is never reused.
• Third-party assets (fonts, stock images, plugins) come with their own licences, which we will name. We pass on what we bought; we cannot transfer what we only licensed.

We would like to show your project in our portfolio. If you would rather we did not, say so and we will not.

Revisions, scope and stopping

Revisions

Two full rounds of revisions on each major deliverable, plus small corrections for 30 days after launch: wording, hours, a photo, a price. Anything larger is quoted separately, or covered if you are on a monthly plan.

Changes of scope

You can ask for anything. We will tell you what it costs and what it does to the deadline before we start it, in writing. Nothing gets added to your invoice that you did not agree to first.

If you want to stop

You can cancel at any time. The deposit covers work already done and is not refundable once the strategy phase is complete, which is the end of week one. If you cancel before the kickoff call, the deposit is refunded in full.

If we want to stop

We may end a project if payment is more than 45 days overdue, if we are asked to produce something illegal or deliberately misleading, or if a working relationship has genuinely broken down. In that case we refund anything paid for work not yet done, and we hand over everything completed so far.

What we do not promise

We are direct about this because the industry is not.

• We cannot guarantee rankings. Nobody can. Search results depend on factors no agency controls, including how far you are from the person searching.
• We cannot guarantee sales or enquiries. We build the foundation properly. What you do with it, what you charge, and how you treat customers is the larger half.
• We do not control third-party platforms. If Google changes its rules or Meta suspends an account, we will help you deal with it, but we did not cause it.

Liability

We will do this work with reasonable skill and care. Where something goes wrong and it is our fault, our total liability is limited to the fees you have paid us for the project in question.

We are not liable for indirect or consequential losses (lost profits, lost data, lost business) and we are not liable for the acts of third-party platforms. Nothing in these terms limits liability for fraud, or for anything that cannot legally be limited.

Confidentiality

Anything you tell us about your business that is not public stays between us, and that obligation continues after the project ends. Specialists we bring onto your project are under the same obligation before they see anything.

Governing law

These terms are governed by the laws of the Dominican Republic, and the courts of Santo Domingo have jurisdiction.

If you are a consumer in the EU or the UK, this does not remove any protection you have under the mandatory law of the country you live in.

Before anyone goes to court, both of us agree to spend 30 days genuinely trying to sort it out on a call.

Changes to these terms

We may update these terms. The version that applies to your project is the one published on the day you accepted your proposal, and we will keep a copy. Changes never apply retroactively to work already agreed.